
Why SOP’s are important for a business?
Standard operating procedures or SOP, is a set of instructions prepared by an organisation to standardise procedures and complex tasks. The benefits include:
- Consistency and quality control
- Increased productivity
- Predictable output
- Reduced cost since process development forces management to evaluate each process in isolation as well in conjunction with other processes
- Less time spent on training
- Enabling workers to clearly understand how to perform certain tasks
- Makes employee performance evaluation simplified
- Makes roles and responsibilities assignment easy and accurate
- Helps establishing safe working practices easy
- Enables organisations demonstrate application of work related regulations
- With proper quality control measures, audit trail of standardised processes is created
Types of procedure manuals
Generally, there are following types of procedure manuals organisations require:
- Operations manual
- Administration manual
- Customer services manual
- Finance manual
- Fixed assets manual
- Procurement manual
- Sales & marketing manual
- IT manual
- Health & safety manual
- Human resources (HR) manual
- Business risk manual
- Governance manual
- Compliance manual
- Code of conduct
- Complaints manual
- Quality manual
- Business continuity manual
When do you need it?
Existence of SOPs provide regulators, lenders, investors, employees and stakeholders the confidence into the affairs of the business. So if you:
- are looking to bring efficiencies and increase productivity
- want to reduce cost
- are applying to the regulator for certain license
- are seeking investors for your business
- want to increase reputation as an employer
You need proper SOPs for your business !
We are helping businesses standardise procedures and complex tasks.
Let us help you establish policies and develop standard operating procedures.







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